Serendipia, whose internet portal is https://serendipia.digital/, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:

For what purposes will we use your personal data?

We will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better service.

The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:

● Name

● Email

● Date of birth

How can you access, rectify or cancel your personal data, or oppose its use?

You have the right to know what personal data we have about you, what we use them for and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request through the following email: [email protected]

To know the procedure and requirements for the exercise of ARCO rights, we make the following means available to you: [email protected]

The contact details of the person or department of personal data, which is in charge of processing ARCO rights requests, are the following:

a) Company name: Serendipity

b) Email: [email protected]

You can revoke your consent for the use of your personal data

You can revoke the consent that, where appropriate, you have given us for the processing of your personal data. However, it is important that you take into account that not in all cases we will be able to attend to your request or terminate the use immediately, since it is possible that due to some legal obligation we need to continue processing your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us.

To revoke your consent, you must submit your request through the following means: [email protected]

To know the procedure and requirements for the revocation of consent, we make the following means available to you: [email protected]

How can you limit the use or disclosure of your personal information?

In order for you to limit the use and disclosure of your personal information, we offer you the following means: [email protected]

The use of tracking technologies on our website

We inform you that on our website we collect statistics about it. The personal data we obtain from these tracking technologies are the following: Age and region in which the user is located

How can you find out about changes to this privacy notice?

This privacy notice may undergo modifications, changes or updates derived from new legal requirements; our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.

We promise to keep you informed about the changes that this privacy notice may undergo, through this website.

Last update: 02/03/2023